HMRC pauses some refund claims for agents
Due to security concerns, HMRC has warned that it will not process refund claims made by authorised agents. What’s going on and what alternatives are available?
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Repayment thresholds for student finance confirmed
Repaying student finance can seem complicated, with a number of different plan types each having different repayment thresholds. The thresholds for the forthcoming year have just been confirmed. What’s the full story?
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Advance assurance pilot confirmed
There have been a number of changes to how research and development tax credits are claimed in recent years. HMRC has now confirmed that a pilot of a new clearance procedure will begin later this year. What do we know so far?
An increase in fraudulent requests for money to be repaid has led HMRC to stop accepting claims made by phone, even where there is an appropriate authority in place. This includes the agent dedicated line, and the online webchat. Agents are being advised to make a claim via a tax return or through their Agent Services Account. It is currently not clear if, or when, phone requests will start to be accepted again. In addition, HMRC is asking agents to:
- be extra vigilant for phishing scams
- choose strong passwords and to change them regularly; and
- pay close attention to HMRC’s advice regarding account security, particularly in the event of an agent account suspension.
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